Skip to content

Safety & Privacy First

We built SleighTalk with the same safety standards we'd want for our own children. Every feature, every conversation, every line of code prioritizes child safety and parental peace of mind.

COPPA Compliance

Verifiable Parental Consent

All accounts require verified parent email before any child can use the app. Parents must explicitly consent to data collection.

Minimal Data Collection

We only collect what's necessary: child's first name, age, and conversation transcripts for parent dashboard access.

Automatic Data Deletion

All conversation data is automatically deleted after 30 days. Parents can request deletion anytime.

No Third-Party Sharing

We never share, sell, or rent children's information to third parties. Period.

Full Transparency

Parents have complete access to all conversation transcripts, safety scores, and collected data via the dashboard.

Parent Access & Control

Parents can review, export, or delete all child data at any time through the parent dashboard.

Age Restriction: SleighTalk is designed for children ages 3-12 only. The app verifies child age during profile setup and will not allow conversations with children outside this age range.

Multi-Layer Safety Moderation

1

Real-Time AI Moderation

Every message is analyzed by OpenAI's content moderation API before being spoken. Inappropriate content is instantly blocked.

2

Custom Safety Rules

Santa's responses follow strict guidelines: no personal information requests, no outside contact suggestions, age-appropriate topics only.

3

Conversation Limits

15-minute maximum per conversation and 10 conversations per day limit to encourage healthy usage patterns.

4

Safety Score Tracking

Every conversation receives a safety score (0-100%). Parents are alerted if scores fall below safe thresholds.

Comprehensive Parental Controls

Parents have complete control and visibility over their children's experience.

Real-Time Dashboard

View all conversations, safety scores, and wishlist items as they happen.

Time Limits

Set daily conversation limits and maximum session lengths per child.

Full Transcripts

Read complete transcripts of every conversation your child has with Santa.

Safety Alerts

Receive instant notifications if safety scores drop below your threshold.

Age Settings

Age-appropriate responses automatically adjust based on each child's age.

Usage Analytics

Track conversation frequency, duration, and engagement patterns over time.

Data Privacy Commitment

What We Collect

  • Parent email address (for account verification)
  • Child's first name and age (for personalized conversations)
  • Conversation transcripts (for parent dashboard access)
  • Wishlist items mentioned (extracted automatically from conversations)
  • Usage statistics (conversation count, duration, safety scores)

What We Don't Collect

  • Child's last name or full legal name
  • Physical address or precise location
  • Social security numbers or other government IDs
  • Photos or videos
  • Biometric data
  • Any information not directly related to the Santa conversation experience

Data Retention & Deletion

All conversation data is automatically deleted after 30 days. This ensures your child's conversations remain private and don't accumulate indefinitely. Parents can also request immediate deletion of all data at any time through the dashboard or by contacting support.

When you delete your account, all associated data is permanently removed within 48 hours, including conversation transcripts, wishlist items, and child profiles.

Security Measures

End-to-End Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256.

Secure Cloud Infrastructure

Hosted on Google Cloud Platform with SOC 2 Type II compliance.

Secure Authentication

Google Sign-In with industry-standard OAuth 2.0 authentication.

App Check Protection

Firebase App Check prevents unauthorized API access and abuse.

Regular Security Audits

Third-party security assessments and penetration testing.

Device Security

App uses device-level security features including biometric authentication support.

Questions About Safety or Privacy?

We're here to help. Our safety and privacy teams respond to all inquiries within 24 hours.