Troubleshooting Guide
Quick solutions to common problems
Voice/Microphone Not Working
COMMON• Santa can't hear me• Microphone icon shows red X
Can't Hear Santa
COMMON• Santa's voice is very quiet• No sound when Santa speaks
Connection Failed / Won't Connect
COMMON• "Connection failed" error message• Stuck on "Connecting to Santa..."
App Crashes or Freezes
COMMON• App closes unexpectedly• Screen freezes during conversation
Conversations Not Appearing
• Previous conversations missing• Transcript shows "No conversations yet"
Can't Sign In
• Google/Apple sign in fails• Account not recognized
Still Having Issues?
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