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Getting started

SleighTalk user guide

Everything you need to know to create magical conversations with Santa — from your first sign-in to setting daily time limits.

Quick start

Four steps to your child's first conversation with Santa.

  1. Download & sign in

    Download SleighTalk from the App Store and sign in with an email and password, Google or Apple.

  2. Create child profiles

    Add your children's names, ages, and interests to personalize their Santa experience.

    Child profile screen
  3. Start talking to Santa

    Tap the "Talk to Santa" button and let your child have a magical voice conversation!

    Voice conversation screen
  4. Review & share

    View conversation transcripts, wishlists, and write a letter to Santa.

    Transcript & wishlist screen

Feature guides

Managing child profiles

Add multiple children, customize their profiles with names, ages, interests, and avatars. Each child gets a personalized experience.

  • Add up to 5 child profiles on the Max plan (3 on Family, 1 on the free calls)
  • Set age-appropriate conversation styles
  • Add interests for personalized chats
  • Choose an avatar for each child

Voice conversations

Real-time voice conversations powered by AI. Santa responds naturally to your child's questions and stories.

  • Natural voice recognition
  • Age-appropriate responses
  • Christmas-themed discussions
  • Automatic transcript saving

Wishlist tracking

Wishes your child mentions are collected for you in the wish list. View and manage the items extracted from conversations.

  • Automatic gift extraction
  • Organized by category
  • Mark items as purchased
  • Share with family

Letters to Santa

Your child chooses the wishes to include and a paper, the app writes a letter to Santa in your child's voice, and a grown-up can save it as a PDF or share it.

  • Written by AI in your child's voice
  • Classic, Whimsical or Elegant paper
  • Save it as a PDF to print or share
  • Built from the wishes your child picks

Time management

Set healthy screen time limits with daily conversation limits and session durations.

  • Daily minute limits
  • Per-session time caps
  • Automatic warnings
  • Parental override options

Safety & privacy

Content moderation on each message, parental controls, and a retention setting you choose.

  • Content filtering
  • Sent over encrypted connections; stored data is encrypted by our cloud provider by default
  • Parent dashboard access

Parental controls

You're in control of your child's experience.

  • View all conversations

    Read the transcripts that are kept for each conversation your child has with Santa.

  • Set time limits

    Control daily usage and per-session duration to maintain healthy screen time.

  • Content filtering

    AI-powered content moderation ensures age-appropriate conversations.

  • Manage wishlists

    Review, edit, or remove items from your child's wishlist anytime.

  • Notification settings

    Control when and how you receive updates about conversations.

  • Privacy controls

    Manage data retention or delete all data. You can also request a data export. The Privacy Policy lists what the export file holds and what it leaves out. To ask for anything the file leaves out, write to help@sleightalk.com.

Common questions

Voice isn't working - what should I do?

Make sure microphone permissions are enabled in your device settings. Check that your internet connection is stable and try restarting the app.

How do I add more children?

Open Grown-ups → Settings → Child profiles → Add a child. An account holds 1 child profile on the free calls, up to 3 on the Family Plan and up to 5 on the Max Plan. The plan's calls a day are shared by every child on the account.

Does Santa remember earlier calls?

Santa can remember a few things your child asked for on earlier calls: up to three gift wishes, newest first. He does not remember the rest of what was said.

How do I cancel my subscription?

Subscriptions are cancelled in the App Store: open Grown-ups → Settings → Account & billing → Manage subscription, which takes you there, or go to iPhone Settings → your name → Subscriptions. Your access continues until the end of your billing period.

Is my child's data safe?

Data is sent over encrypted connections and our cloud provider, Google, encrypts stored data by default. You control retention: transcripts are deleted after 30 days by default, and a parent can choose a shorter time (the shortest removes a transcript within about 4 days of the call) or up to 90 days in the Privacy settings. We are not end-to-end encrypted — we read transcripts to build your wish list.

Related learning

Need more help?

Check out our comprehensive help center or contact support.